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Information and Help

Prices


All prices shown are in £'s sterling. Please note that delivery charges may apply to the products which is detailed on our delivery page.

Payment


Items will only be dispatched once payment has been received in full. You can pay securely online via paypal or credit/debit card.

Delivery and Returns

Information regarding delivery and returns is detailed on our our delivery/returns page. This also includes information on what to do if you have not received your order yet or if the item that you have received is damaged or faulty.

Technical Problems

We aim to make using our online store an easy and pleasurable experience, however if you are having problems or find that the site is experiencing technical difficulties please contact us via lslingerie@live.co.uk and we will endeavour to rectify the situation.

Complaints

In the unlikely event that you have a complaint about our goods or services please contact us via lslingerie@live.co.uk

Feedback

We are continually striving to provide service quality and excellence, therefore, all feedback is welcomed to assist us in acheiving this. Please email any comments to us at lslingerie@live.co.uk 

Privacy Policy

Love Stone Lingerie Ltd take our consumers privacy seriously and as a company we are committed to complying with the General Data Protection Regulation and the data protection act 2018.

The aim of this notice is to help you to understand 
Any changes to this notice will be updated here on this website. For the purpose of this notice Love Stone Lingerie Ltd may also be referred to as "us or "we".

Love Stone Lingerie Ltd will be known as a "Data Controller" of the data you provide, meaning that we determine how it will be used and processed.

What information do we collect and why?

When you purchase goods from Love Stone Lingerie Ltd you will be asked to provide the following information about yourself
 
How do we use this information?

Who we share your information with and why?
How long is your information held for?

We never retain for information for longer than absolutely necessary however there are many factors and other laws which may influence this and they are all listed above in this policy notice. There are certain exemptions to this:
What are your rights?
If you have any questions regarding your data usage please contact us on lslingerie@live.co.uk

More information can be also be found on the www.ico.org.uk website 
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