Information and Help
All prices shown are in £'s sterling. Please note that delivery charges may apply to the products which is detailed on our delivery page.
Items will only be dispatched once payment has been received in full. You can pay securely online via paypal or credit/debit card.
We do accept postal orders and cheques. Please contact us if this is your preferred method of payment once you have confirmed your order. Please make your cheques payable to "Love Stone Lingerie Ltd" and send it to the address below, including your order confirmation and address. Only £'s sterling is accepted. Please note: Items paid for by cheque will be dispatched once the payment has cleared which takes approximately 3-5 working days from receipt.
Love Stone Lingerie Ltd
10 Birchtree Drive
Delivery and Returns
Information regarding delivery and returns is detailed on our our delivery/returns page. This also includes information on what to do if you have not received your order yet or if the item that you have received is damaged or faulty.
We aim to make using our online store an easy and pleasurable experience, however if you are having problems or find that the site is experiencing technical difficulties please contact us via firstname.lastname@example.org and we will endeavour to rectify the situation.
In the unlikely event that you have a complaint about our goods or services please contact us via email@example.com
We are continually striving to provide service quality and excellence, therefore, all feedback is welcomed to assist us in acheiving this. Please email any comments to us at firstname.lastname@example.org
Please note we take our consumers privacy seriously and as a company act within the data protection act 1998.
We may take your name, address, telephone number and email address when you place an order via our website. This information is used for processing your order and responding to enquiries. Where you have given prior consent it may also be used to email you offers and promotions on our products.
We never sell, distribute or lease any of your personal information to third parties.
All payments processed via paypal are protected by SSL (Secure Socket Layer) with an encryption key length of 128 bits (highest level currently available commercially). We do not store and never have access to any of your payment details.